The BPM Design

The BPM Design

The process design phase encompasses analysis and design activities. In this stage, an organisation’s existing processes and current environment are thoroughly assessed first, and the processes that needs to be improved are determined. After which, the activity of creating the design of a new business process follows. Potential solutions that meet the [...]

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Business Process Outsourcing

A common trend in managing businesses nowadays is business process outsourcing, or BPO, wherein some of the company’s tasks or functions are delegated to a third-party service provider. Among these business functions commonly outsourced are human resources, accounting and customer support services. When companies outsource some of their business processes to a service provider, they [...]

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